If it’s your first time investing in real estate, or you have a tight schedule that prevents you from taking care of your assets, you will most likely find yourself looking for the services of a property maintenance company. To see that everything runs perfectly from the lease to the next bid on your buildings, ensure that the prospective property maintenance professional has sufficient experience in his field to work toward increasing the value of your assets.
There are four things you should keep track of when securing the services of a qualified property maintenance company.
• To begin with, it is compulsory for a property maintenance professional in Coventry to have a total quality assurance program that guarantees the delivery of efficient maintenance services within 24 hours. The best way to make sure that you receive quality services is to install a pay per task program, which is more motivational than the normal pay per hour system.
• After that, your concern should be reviews and feedback toward the maintenance company employees. As such, perform spot checks often to keep the workers consistent in their job fulfillment and overall performance.
• You should set deadlines for even the smallest tasks in your maintenance schedule. Every task should be registered in a program calendar and pointed at the desired time for completion. Payment for a particular task should be approved if the response is given before the deadline. It will also update you on the progress of the maintenance tasks.
• The fourth key concern is availability. It’s impossible to have a maintenance company at your disposal or to have them on your property all day and night. So, it is essential to get hold of the maintenance staff for expedient problem solving if need be. Ideally, you should be able to reach someone within reasonable time in case there are problems. Make sure you are working with an ethical and honest general property maintenance professional if you expect to get good value for your money.
You can’t really expect everything to run easily or fall into place on the first day, regardless of the experience your property maintenance company has. The employees of such a company need time to familiarise themselves with the characteristics of your property and to get accustomed to your expectations. You should, however, keep a close eye on their progress and feedback to make sure that they meet all targets and project expectations.
Sources
Commercial Property Management, coventry.gov.uk
Codes of practice, rics.org
